Samyr Ribeiro

Quality Monitor

Atento Brasil•  August 2017 - Present

I currently monitor the quality of service provided by employees of a large banking institute, helping to maintain a standard of good practice.

Faculdade Anhanguera de São Bernardo do Campo

Quality Management, BE•  January 2015 - July 2017

Course focused on quality management in general, for companies, businesses and service providers, where we develop skills to analyze and create methods for better production and standardization of processes with a high level of quality and together with tools for continuous improvement.