s=input()
q=int(input())
for _ in range(q):
    l,r=map(int,input().split())

    e=0
    o=0
    a=[0]*125
    for i in range(l-1,r):
        a[ord(s[i])]+=1

    for i in range(97,123):
        if a[i]!=0:
            if a[i]%2==0:
                e+=1
            else:
                o+=1

    print(e,o)
    if e==1 and o==0:
        print(1)
    else:
        print(e*o)