Badges
Certifications
Work Experience
Principal Solution Consultant
OpenText•  October 2018 - Present•  EUROPE
I spearhead the design and promotion of innovative solutions to empower companies in delivering exceptional customer and citizen experiences, through their CRM solutions, improving operational efficiency, and driving tangible business outcomes.
Senior Solution Consultant
Pitney Bowes Software•  January 2004 - January 2018•  EMEA
I was a trusted advisor across EMEA, promoting innovative solutions for CXM, CCM, CCCM, CX, DQ and DI.
Senior Embedded Software Engineer
Themis Embedded Innovation•  January 2010 - January 2011•  Italy
Technical Trainer Specialist
Sitel•  January 2002 - January 2004•  France
Lecturer and Researcher
Université Paris VII – LIAFA•  January 2000 - January 2002•  France
Web Developer
Ericsson•  January 1999 - January 2000•  Italy
Education
University of Milan
M.Sc. in Computer Science•  January 1995 - January 1999