Quan Le

Office Assistant

Illinois Institute of Technology•  April 2017 - December 2020

Managed, created and entered, updated immigration related information of international students (~50% of student population at Illinois Institute of Technology) and faculty members into databases (Ellucian ISSM). Performed IT support and troubleshooting skills - hardware and software, provided support to remote VPN users using Cisco AnyConnect client, completed requests remotely during COVID-19 lockdown

Supplemental Instructor

Illinois Institute of Technology•  August 2019 - December 2020

Held semiweekly lecture review sessions for ~10-15 regularly attending students to enhance students’ comprehensions of course materials, assignments, lab reports, and practice exams. Coordinated with professors in lecture and guided students (~100 students in 2 sections) through concepts. Conducted online review sessions and online tutoring via Blackboard during COVID-19 lockdown

Teaching Assistant

Illinois Institute of Technology•  August 2018 - July 2020

Monitored office hours to answer questions, helped students prepare for lab programming assignments, exams, and explained more-intense computational concepts on a one-on-one or one-on-many tutoring basis. Instructed in weekly ~15-student-sized computer labs to implement basic and advanced data structures utilizing Python using Jupyter Notebook, and walked through steps to complete programming assignment. Assisted instructor in class, graded ~10 coding homework weekly, and proctored in exams. Collaborated with other TAs in a team setup to lead computer lab and instruct programming assignments using fundamental data structures, developing and analyzing algorithms, and applying OOP features