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Work Experience
Enterprise Desktop Support Technician
University of Massachusetts / UMass Amherst•  July 2021 - Present
Using Service-Now to manage and resolve incidents; common incidents are connecting a computer to the UMass network and setting up new computers with necessary software through KACE/Jamf.
Intern
Maple Hill Architects•  July 2017 - August 2019
Utilized SketchUp to create 3D models of houses and how they will appear after an addition and/or renovation.
Education
University of Massachusetts at Amherst, Amherst
Computer Science, BS•  September 2019 - Present
Primary major in Computer Science and a secondary major in Mathematics with a focus in Statistics.
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