Badges
Certifications
youssefalazazy4 has not earned any certificates yet.
Work Experience
operation specialist
talaat mostafa•  May 2024 - Present•  madinaty
As part of the operations team at The Boom Room, I contribute to the smooth functioning of an exciting entertainment hub, managing various aspects of operations to ensure an excellent guest experience. My responsibilities include: Customer Service & Sales: Assisting customers by selling entry packages, providing information on game options, and explaining the card system to enhance their experience. Problem Solving: Resolving guest inquiries, addressing technical issues with games, and managing any customer concerns to ensure efficient and high-quality service. Cash Handling & Transactions: Managing cash and card transactions accurately and efficiently, including loading funds onto cards, processing payments, and balancing registers. Game Maintenance: Assisting with basic maintenance and troubleshooting of games, including Bowling, Mini Golf, Digital Darts, and arcade equipment, to ensure everything runs smoothly. Skills Developed: Customer Service: Strengthened my ability to provide friendly, helpful service, handle inquiries, and maintain positive interactions. Cash Handling & Sales: Gained experience in transaction processing, upselling, and explaining product packages effectively. Problem-Solving: Improved my ability to resolve issues quickly and independently, ensuring that guests have a seamless experience. Team Collaboration: Worked closely with a dynamic team to coordinate daily tasks and maintain a smooth, enjoyable environment for guests. Technical Troubleshooting: Developed skills in troubleshooting minor technical issues with games and equipment. This experience has enhanced my skills in operations, customer service, and teamwork, making it an exciting and valuable role in a vibrant entertainment setting
Trainee
Digital Hub, AOU•  September 2023 - December 2023•  Cairo
Developed skills in detecting objects using camera and implementing recognition algorithms. Utilized Python for AI development. Applied mathematical and statistical concepts in AI projects. Worked with big data to train AI models and analyze results.
Trainee
LEONI•  August 2023 - September 2023•  nasrcity
As a Testing Team Intern at Leoni Wiring Systems Egypt, I had the invaluable opportunity to work hands-on within the automotive wiring industry. During my two-month internship, I contributed to a range of tasks that allowed me to apply and expand upon the knowledge from my studies in practical, industry-relevant scenarios. Key Highlights: Project Work: Participated in a project focused on Programmable Logic Controllers (PLC), which sharpened my technical skills and deepened my understanding of control systems in an industrial setting. Exposure to Assembly Lines: Gained a solid understanding of assembly line processes and workflows, learning how components are efficiently assembled, tested, and optimized in real-time. Skill Development: Enhanced my analytical skills by applying testing methodologies and troubleshooting techniques to ensure high-quality outcomes. Learning from Experts: Worked alongside and observed experienced professionals, gaining insights into industry best practices and operational standards. This internship experience was instrumental in helping me bridge the gap between theory and practice, reinforcing my passion for technology and systems engineering while providing a meaningful contribution to ongoing projects at Leoni
Trainee
TMG•  August 2023 - August 2023•  Madinaty
Gained experience in computer hardware. Developed skills in computer software.
Education
Arabian Open University (AOU)
Computer Science, Undergraduate student•  January 2021 - Present•  GPA: 3.2