Tatiana Anzai

Support & Data Analyst

Motion Metrics•  November 2019 - November 2020

• Collected information from multiple data sources and developed Power BI reports using data blending • Consistently and promptly solved end-user hardware/software/networking issues to minimize downtime • Created various analytical dashboards that depicted critical KPIs along with slicers, that enabled end-user to filter relevant information • Configured, tested and troubleshot hardware and software systems (Windows XP - 10, Windows Server) • Documented issues using JIRA and data visualization tools for bug tracking

Telecommunications Specialist I

OI S.A•  December 2015 - May 2017

• Operated SAP (Systems Applications and Products) to manage financial and cost accounting, production operations, and materials; • Maintained and anticipated supplies by checking stock to determine inventory level; placed, expedited and verified orders for suppliers; • Planned DCN (Data Communication Network) projects for scaling and deploying network topologies; • Developed scripts for Cisco and Datacom devices to manage network equipment, setting up port forwarding and check their availability using Putty (SSH/Telnet).

Engineering Trainee

OI S.A•  June 2014 - November 2015

• Assisted in the development of TV’s collective distribution activities, by analyzing the materials, in order to be in accordance with the specifications of the collective systems. (on-the-job activity); • Generated reports and bug surveys of software older versions (middleware), used in IPTV Setup Boxes; • Assessed and analyzed market demand by performing scanning routines based on the components of the TV services. Presented forward solutions to the client’s assistance (Bridges, WIFI, PLC).