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it support analyst
GVdasa Inteligência Educacional•  June 2021 - Present
- Responsible for the updates of GVdasa Systems, both test/mirror environment and customer production; - Backup and update of client with SQL Server databases; - Responsible for the Queue of Updates of tickets directly in the Kanban panel of the TopDesk tool; - Help colleagues in technical issues between the Windows Operating System and GVdasa Systems; - Migrations of ERP and Web systems; - Webservices and PHP configurations through IIS; - Execution of manual tests for proposed solutions; - Deployment and analysis of pipelines throght Azure;
Education
Centro Universitário FADERGS
Computer Science, BS•  February 2016 - December 2020
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