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Work Experience
Project Manager
OpenText Corporation•  December 2022 - July 2023
- Analyzed data from 8000+ active event attendees to guide the marketing team on event registration, classification, targets and goals. - Weekly attendee analyses, such as customer profiling, data cleaning, identifying changes and missing values. - Worked with senior team members to develop measurements and analytic plans (including sampling plans, data pull or programming specs and analytic briefs) in order to collect useful data from events - Prepared analyses, dashboards, reports, charts, and graphs from past events and ad hoc requests. - Led the build and design of the official attendee hub website for virtual attendees using the Cvent software.
Executive Assistant
Trinity Village Care Center•  November 2020 - May 2022
- Tracked and managed the risk register database to ensure accurate risk data and reporting. - Developed and implemented a new Excel Dashboard view. Collected monthly information for each indicator and metric for the quarterly Risk Management dashboard. - Developed regular and ad-hoc analyses for monitoring and validation of internal key metrics. - Worked closely with the COO to develop frameworks to address data, analytics, and strategy development. - In collaboration with the Executive team, designed and implemented an Excel automatized process to report monthly Goals including metrics and hours. - Monitored internal committees, evaluating information, processing, and data management.
Executive Assistant
Pinheiro Neto Law Firm•  March 2014 - February 2019
• Extracted billing data from the main system and reported a weekly dashboard in Excel with information and analysis to control the development of the cases. • Reviewed weekly client and internal invoice reports for accuracy and used findings to resolve outstanding issues. • Reconciled billing information of clients to ensure accuracy. Reviewed and adjusted invoices to make sure that all cases had been billed. Contacted clients and followed up on outstanding invoices. Researched and analyzed any issues presented by the clients. • Worked under limited supervision, using personal knowledge, experience, and initiative to meet commitments timelines, and coordinate with internal and external resources. • Managed international and national travel itineraries, including all the arrangements needed to support the executive schedule. • Reported on international and national reimbursement of travel and other expenses.
Education
Conestoga College
Global Business Management, Post Graduation•  May 2019 - May 2020
Postgraduation with focus on the main administrative strategies of the Global Business Management environment, in order to allow the analysis, solution of problems and improvement in global business, project management and business communications.
FMU
Business Administration, BS•  June 2009 - June 2012
Bachelor’s degree focused on business administration and management with technology, analysis and business strategy. Emphasis on the corporate market in a way to prepare to act in different industries.
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