Syed Yakhub

DevOps Support Engineer

Skit.AI•  May 2022 - January 2023

Configuring, Deploying, and Managing env variables, and service release versions using docker-compose.
 Creating Amazon Elastic Compute Cloud (EC2), for test environments and to host software systems like Wazuh-Agent Actively monitoring and managing Infrastructure alerts using AWS GuardDuty, Grafana, and Cronitor-Slack Integration
 Updating repositories and creating Merge Requests for service release changes and env variable changes
 Configuring ansible-playbooks to deploy server hardening agents on Linux servers and to upgrade or restart servers Debugging Infrastructure fires for Telephony services using Grafana-Loki logs and other tools like wire-shark & sngrep CLI

 Providing On-Call support to Tech Teams, and building COEs

Product Engineer

TextMercato Solutions Pvt Ltd•  September 2019 - August 2021

Gathered and evaluated product requirements in collaboration with product managers and company stakeholders. Created design solutions based on technical limitations, business goals, and user requirements. Automated design developments using Webflow. Conducted usability testing to identify usability issues and made improvements by collecting feedback on user experience. Used Jira to create and track tasks, ensuring transparent project progress. Framed existing UX problems with the current product and designed solutions. Regularly reviewed and updated the notion workspace, ensuring that information remains accurate, relevant, and up-to-date. 
Identified potential bottlenecks or conflicts early on and proactively resolved them through open communication and negotiation. Developed an intuitive user experience by effectively organising and structuring the product information using mind map tools. Stayed updated with industry trends, and emerging technologies, and implemented best practices to deliver the most relevant and effective designs. Utilised agile methodologies to iteratively develop and test design prototypes, enhancing alignment with technical capabilities. Created wireframes, site maps, flow diagrams, and low-fidelity interactive prototypes. Acted as a bridge between development and operations, translating technical requirements into actionable tasks and vice versa. Created case studies on design shortcomings.

Rookie UX Designer

Appiness Interactive Pvt Ltd•  April 2019 - July 2019

Worked on a variety of projects and implemented UX processes 
Designed beautiful layouts and developed responsive designs
 Created wireframes, site maps, flow diagrams, and lo-fidelity & and high-fidelity interactive prototypes
 Worked with senior designers and acted as a client-oriented-solution-provider by delivering insightful presentations