Vidhya Lakshmi Palanimurugan

Senior Infra Lead Networks

LTIMindtree•  August 2021 - December 2021

• Analyzed network data and identified automation opportunities across everyday tasks as well as network operations and process improvement. • Designed, planned, and implemented changes in network and security devices based on customer requirements to improve network performance and security.

Senior Software Engineer

Cognizant Technology Solutions•  October 2013 - June 2020

• Gathered and analyzed data to create an annual analysis report on the services requested vs delivered for a major North American retailer with 1200 stores. • Generated insightful reports through large-scale data analysis that provided valuable input for the client's decision-making process and led to improvements in service delivery for the following year. • Implemented security policies in Cisco ASA and Firepower firewalls; deployed firewall rules in GCP firewalls using GitHub as a code repository and Jenkins as a deployment tool. • Automated the configuration of network ports in Cisco switches and Access Point (AP) devices in Cisco Wireless Controllers using Python programming, which led to a 30% reduction in configuration time. • Served as a Shift lead and as primary contact for escalation for the customers on all firewall-related issues in the Google Cloud Platform, ensuring timely and effective resolution of customer issues.