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visitkanimozhi has not earned any certificates yet.
Work Experience
Network Engineer
Movate•  October 2022 - June 2023
I was a TAC Support Engineer at Movate. I connect the clients via mail or call and arrange for zoom meeting and troubleshoot clients issue. Solving tickets with multiple priorities while providing timely responses based on ticket severity, Troubleshooting & Configuring Aruba IAPs.
Customer Service Associate
Amazon•  July 2019 - December 2021
Worked as a Customer Service Associate at Amazon, where I provided exceptional customer service and support. Assisted customers with inquiries, resolved issues, and ensured customer satisfaction.
Education
SRM University, Chennai (SRM Institute Of Science & Technology)
Business Administration, MBA•  August 2023 - Present
Completed 1st Semester
Anna University
Computer Science & Engineering, BE•  August 2015 - May 2019
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