Vishal Desai

Staff QA Engineer

ServiceMax (PTC)•  December 2020 - Present•  Bangalore, Karnataka

Designed and developed automated test scripts for Windows, iOS and Android apps in the field service domain. Worked with cross functional teams for end-to-end testing of app modules developed on Salesforce platform and react technology. Supported product and development teams in all phases of testing from planning to execution in agile environments. Managed production issues by conducting root cause analyses and assisting development teams in resolving them. Contributed to the reduction of automation execution time by achieving a overall gain of 30%. Addressed longstanding technical challenges in Windows platform app automation and execution. Developed automated test scripts that increased test coverage by 35% and reduced manual testing time by 60%.

Senior QA Engineer

Paytm•  April 2020 - December 2020•  Bangalore, Karnataka

Collaborated with developers and project managers to assess program capabilities, features and testing demands. Created test cases and test scripts to maintain cohesive team approach to product development. Created automated test scripts, using Selenium and Appium. Completed in-depth usability testing on Android and iOS mobile devices. Involved in various domains including travel, banking, e-commerce, and lending.

Software Quality Assurance Engineer

General Electric Co•  December 2018 - April 2020•  Bangalore, Karnataka

Designed, executed and maintained automated test scripts for in-project deployment. Developed and executed QA test cases, scripts and procedures for automated software maintenance. Tracked, prioritized and organized defects with Rally and ALM, working with the development team to facilitate timely corrections. Performed functional, integration and system tests on modules and full software implementations for more than one projects.

QA Analyst

Envision Financial Systems•  December 2015 - December 2018•  Bangalore, Karnataka

Effectively interacted with Development and Business Analyst departments regarding software defects and User experience issues, working closely to develop innovative solutions. Conducted regression testing, analyzed results and submitted observations to the development team. Created accurate and efficient test scripts in HP UFT to manage automated testing of certain products and features.