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Work Experience
Kafka Engineer
Confluent•  July 2021 - Present
COE Manager
Cloudera•  July 2018 - May 2020
• Contributed as People Manager and steered 24x7 Operations for enterprise customers across the globe in Bigdata Hadoop. • Maintained & exceeded OKRs and Goals • Handling management and customer escalations. • Participated in Global projects. • Focused on Performance Management, Quarter-end Activities, Talent Management, Promotions & Performance Reviews, Performance Improvement Plans, and Staffing Forecast. • Resolve complex distributed computing problems on Hadoop technologies like Spark, Yarn, MapReduce, HDFS, Kafka, Oozie, Kerberos • Implementing and building plans to engage the customer and increase customer satisfaction. • experience building teams, as well as hiring and developing motivated people. • Contributed and implemented Cloudera diagnostic methodology.
Technical Support Engineer
RedHat•  January 2017 - July 2018
• Demonstrate considerable judgment in selecting methods and techniques to obtain solutions • Maintain a commitment to providing the best experience possible for Red Hat’s customers • Troubleshooting methodology contributor in RedHat. • Red Hat Certified JBoss Administrator
Technical Analyst
Oracle•  March 2015 - January 2017
• Primary focus on supporting Web/App technologies. • Oracle Diagnostic Methodology contributor.
System Engineer
TCS•  January 2013 - March 2015
• Design all solutions for new portal and assist to resolve all product issues. • IBM Certified System Administrator
Education
Rajasthan Technical University, Kota
Computer Science & Engineering, B.Tech•  June 2008 - June 2012
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