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Certifications
Work Experience
Implementation Executive
Shivam Medisoft•  March 2025 - Present•  Hyderabad
Ensuring seamless software deployment, client satisfaction, and operational excellence. Collaborated closely with clients to gather requirements, analyze workflows, and tailor solutions to meet business needs. Managed end-to-end implementation processes, including software configuration, deployment, and integration with existing systems. Conducted user training sessions to empower clients with a thorough understanding of the software’s features and functionality. Provided ongoing technical support, troubleshooting issues, and resolving queries within established SLA timelines. Performed rigorous testing and quality assurance to ensure all solutions met client expectations and organizational standards. Developed comprehensive project documentation, including user manuals and implementation guides, to ensure long-term usability. Maintained strong client relationships, achieving high satisfaction rates by delivering timely and efficient solutions. Key Achievements: Successfully implemented [8+] client projects, ensuring 100% on-time delivery. Streamlined deployment processes, reducing implementation time. Trained [100+] users, improving adoption rates and enhancing overall client productivity.
Education
Teegala Krishna Reddy Enginreeing College, Ranga Reddy
Electrical Engineering, B.Tech