Venu gurru

Software Engineer

Tata Consultancy Services Ltd•  April 2021 - Present

Handled over 2500+ requirements from users and solved over 400+ issues. - Developed and maintained Salesforce security, including user roles, profiles, sharing rules, and assignment rules. - Configured custom objects, fields, formulas, page layouts, record types, validation rules, and workflow rules. - Performed troubleshooting on existing applications within the Salesforce platform. - Provided technical support to internal users on Salesforce issues or questions. - I worked closely with stakeholders to understand their business needs and determine appropriate solutions. - Resolved escalated incidents reported by customers related to Salesforce application usage. - Responsible for managing data within the platform, including importing and exporting data, performing data deduplication and cleanup, and ensuring data quality and consistency. - Taking ownership of user issues and requirements from ServiceNow and providing resolution to users - Hands-on experience with Apex triggers, Apex classes, Flows, and VisualForce pages

sri Venkateswara College of engineering and technology, Srikakulam

Computer science and engineering, B.Tech•  August 2016 - September 2020

B.Tech graduate with overall CGPA of 7.52 out of 10

Jawahar Navodaya vidyalaya Srikakulam

MPC, intermediate•  April 2015 - March 2016

I did my intermediate from Jawahar Navodaya vidyalaya Srikakulam in CBSE syllabus

Jawahar Navodaya vidyalaya Srikakulam

SSC, SSC•  April 2013 - March 2014

I did 10th class from Jawahar Navodaya vidyalaya Srikakulam in CBSE syllabus