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Work Experience
Senior Data Analyst
EditShare•  November 2023 - June 2024•  Remote (Massachusetts)
All Data Analyst responsibilities plus: - Managed large-scale Data Vault in BigQuery, ensuring integrity of stored information from over 5 critical databases - Audited effectiveness of data sources and gathering techniques in order to improve, retire, update, or add pipelines, including incorporating third-party tool (Hevo) - Authored Data Science OKRs and KPIs
Data Analyst
Shift Media•  March 2020 - November 2023•  Remote (Massachusetts)
(SHIFT Media merged with EditShare in September 2023) - Curated targeted customer insights for Sales team, generating a $200K overall expansion - Fostered data education by leading 10+ cross-training sessions and dozens of personalized data paths across company - Authored/Maintained 5+ critical dashboards displaying actionable business trends - Managed complex enterprise structure and usage (utilizing SalesForce/Zuora) to ensure correct billing for Finance team - Championed workflow to optimize standard/custom data requests (internal/external), resulting in new revenue stream - Evaluated user behavior on digital platforms via click-stream tracking in raw and third-party tools, providing the Product team direction for strategic planning - Collaborated with Marketing to explore potential revenue growth in new markets utilizing internal data and market analysis
QA Analyst
Shift Media•  August 2018 - July 2020•  Boston, Massachusetts
- Collaborated with, then lead the manual QA team for all five SHIFT cloud-native SaaS products through 3 product launches - Coordinated/executed quality control tests for both full regression and targeted development areas (including external testers) - Documented bugs with JIRA and performed initial triage - Consulted with Product before/during releases to ensure feature requirements and intended behavior - Spearheaded release management process, including managing RFCs on 3 dev environments - Orchestrated company-wide General App Testing sessions
Education
Emerson College
Electronic Publishing and Writing, MA•  September 2013 - December 2015
Wide range of coursework including, but not limited to, Webpage Design, Copy Editing, Publishing Financials (i.e. balancing P&Ls), Marketing, and many more. With the focus on Electronic Publishing, also had introduction to Java and C++
Arizona State University, Tempe
English, BA•  September 2008 - May 2012
Graduated Summa Cum Laude Earned Sun Angel Excellence in the Humanities Research Scholarship Also earned Writing Certificate English Language and Literature
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