Vaibhav Singh

application developer

ServiceNow•  August 2023 - December 2023

Developed proficiency in ServiceNow application development and scripting, optimizing business processes and leveraging the platform effectively. Utilized Javascript to craft custom UI actions, UI scripts, and business rules, thereby customizing and automating processes. Implemented Flow Designer, UI Actions, and Script Includes to create and deploy user-friendly applications. Practiced efficient app development using ServiceNow Studio and developed a Customer Feedback Management System, ensuring streamlined and effective application development. Gained skills in ITSM, Workflow, Business rules, debugging, flow design, scripting, AJAX, ITIL, CMDB, Service Catalog, Catalog items, UI action, UI policy

salesforce developer

Salesforce•  August 2023 - November 2023

Gained valuable hands-on experience with Salesforce, a leading customer relationship management (CRM) platform. Completed the Administrator Trailmix by Smartinternz, Salesforce Trailmix (Trailhead), gaining proficiency in Salesforce and essential technical skills. Created and maintained Salesforce reports and dashboards to provide actionable insights to the management team, aiding in decisionmaking processes. Worked closely with cross-functional teams, including sales, marketing, and customer support, to ensure Salesforce aligned with the organization's overall goals. Developed expertise in data modeling, security, and automation, employing APEX to manage flow and transaction control statements on Salesforce servers in conjunction with API calls. Acquired skills in Salesforce Platform, Lightening Web Components, JavaScript, Application Lifestyle Management, Object Oriented Programming, Apex, System Integration, SOQL/SOSL, Web Services, Stakeholder Engagement, Business Analysis, and Project Management.