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Software Engineer
Sprinklr•  June 2022 - June 2023
Worked under the platform team where main focus was to maintain, manage& provide resilient infrastructure (Dbs, servers and queues) in sprinklr. - ESMigration Successfully migrated a variety of queries, such as count, terms, multiterms, and group by etc. from Elasticsearch. 5 to Elasticsearch.7 in Sprinklr's codebase. This involved ensuring compatibility, updating syntax, and addressing any breaking changes. - Enhanced ES Query Performance : Conducted a comprehensive performance analysis of custom ES queries (developed by sprinklr over existing ones). Through careful analysis and optimization techniques, achieved a notable 20% reduction in query response time. - Stripe Integration : Integrated Stripe payments system into company's customer service platform, empowering service providers with capabilities to view and manage customer subscriptions, orders, invoices, payment history and perform CRUD operations. Collaborated cross functionally with multiple te ams to successfully deliver integration. - AWS IAM Role Auth: Worked on securing clients secrets by shifting access to Amazon s3 buckets via access keys to role based authentication. - On Call Duties Regularly handled on call tasks including mongo ticket drops, kafka queue lags, ES server & K8S pods related issues , thus making the system more
Education
DTU, Delhi (Delhi Technological University - formerly DCE)
Computer Science & Engineering, B.Tech•  2018 - 2022
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