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Work Experience
Safety Data Analyst
Parexel International India Pvt Ltd• June 2023 - Present• Remote
Analysis of large Data, related to the testing of Pharmaceuticals. Presenting periodic progress and analysis reports. Assisting with required insights and information in the process of drugs examination and testing.
Operations Analyst
StarTek-Aegis Pvt. Ltd.• January 2021 - May 2023
Key responsibilities: Handling Operation's large live data, Creating Dashboards and Pivot tables using MS Excel and MySQL for tracking the progress of the operations and sharing periodic reports with the Internal Floor Management Team and the External Clients. Assisting and solving the doubts of the Agents who handle the Customer's Queries over calls and chat support dashboards. Analyzing the Performance and Quality of the teams, individual agents and their work. Based on the reports, recommending the teams and individual agents, the metrics at which they needed to work and improve.
Education
Masai School
Data Science, Data Analytics Certification Course (7 Months Duration)• December 2022 - June 2023
Learned Basics to Advanced of the skills and tools like MS Excel, SQL, Python, Power BI, Machine Learning, Guesstimates, Business Cases, Statistics and Probability, Communication and Presentation. Gone through about 650 hours of practice, 140 Assignments, 35 Evaluations and 3 projects, during the course.
RMLAU University, Uttar Pradesh India
Radio Diagnosis, BSc in Radiology and Imaging Techniques (BR IT)• October 2018 - October 2021
Skills
upadhyayyash023 has not updated skills details yet.