Ulises Magaña

Senior Software Engineer

HCL Technologies•  January 2023 - Present

• Configured and maintained CI/CD pipelines for multiple applications, resulting in a 40% reduction in time-to- market leading to an increase in the quality of releases. • Designed and implemented scalable and secure cloud infrastructure using AWS and Kubernetes in collaboration with cross-functional teams, enabling seamless scalability and reducing infrastructure provisioning time. • Implemented infrastructure as code, automating the deployment and management of cloud resources, increasing operational efficiency and a 30% reduction in manual work and associated risks. • Created a monitoring system with comprehensive dashboards and real-time alerts, significantly reducing troubleshooting time and ensuring timely issue detection. • Implemented configuration management with Ansible for internal servers, ensuring consistent and secure system configurations, and saving approximately 10 hours per week in manual configuration tasks.

Software Engineer

JPMorgan Chase•  July 2021 - November 2022

• Contributed to the creation of a new micro-service using Ansible, Python, and CI/CD internal tool for database patches and builds processes, resulting in a 70% improvement in observability and an increase in alignment to project schedules with product owners. • Performed level 1 support assistance for databases, including health checks, capacity management, troubleshooting, script execution, cleanup tasks, database refreshes, database user management, mirroring, and creation of databases. • Documented 50% of frequently used internal processes for databases tasks, streamlining troubleshooting efforts and reducing resolution time by 80%. • Improved communication with clients and stakeholders by providing updates on operations activities and action plans, resulting in reduction response time and increased satisfaction. • Conducted shadowing sessions for new team members, facilitating their on-boarding process and reducing their ramp-up time by over 1 month.

Software Engineer

Universidad Iberoamericana•  August 2020 - July 2021

• Developed a mobile application using Ionic integrated with the Angular framework and Firebase, collaborating with the Psychology Department to create an application focused on safeguarding emotional well-being during the COVID-19 pandemic. • Leveraged Firebase to integrate real-time data storage and authentication features, ensuring secure and efficient functionality. • Implemented user interface in a series of exercises within the application to promote emotional resilience and support.

Software Engineer

Universidad Iberoamericana•  August 2019 - March 2020

• Developed a user-friendly webpage with HTML, CSS, JavaScript, PHP, and MySQL for the Physics and Math Department to streamline the search for academic data, including articles authored by professors and seminars information. • Played a mentoring role by guiding new interns, leveraging insights gained from training courses I took in my first month of work.

Software Engineer

Deloitte•  June 2018 - August 2018

• Engaged in cross-functional development with both the IT department and the call center to test and modify the Windows 10 registry for certain departments within the company. • Created and integrated a C# batch file solution, enhancing user experience by efficiently notifying and restarting machines with outdated or incorrect Windows 10 versions.

Universidad Iberoamericana

Computer Science & Engineering, BE•  August 2018 - December 2022

Relevant Coursework: Software Architecture; Computer Networking; Information Security and Integrity; Web Information Architecture; Databases; Algorithms; Data Structures; Object Oriented Programming.