Joshua D. Nguyen

DevOps Analyst/Jr. Software Developer

Cornerstone Home Lending•  February 2020 - April 2021

* Providing support and assistance for key Tools and Services used by Software Developers, Testers and Operations to drive cross-team efficiencies. * Provide support to incident escalation queue. • Manage initiative tasks assigned in Jira. Work within Visual Studio IDE and the source code repository for better quality and stability for production. • Establish SQL query in Microsoft SQL Server Management Studio to update and delete records when needed in support tickets. • Provide feedback and necessary support on the software the development process from other team members. • Perform configuration & nonfunctional changes from other nontechnical team members. • • Plan and undertake scheduled maintenance activities (Quality of Life). Engage with an Agile/SCRUM methodology in the enterprise environment. • Develop and manage CI/CD Pipelines in Microsoft's Azure DevOps in order to maintain Dev/Test/Production environment efficiently.

Web Developer Intern

Fruition Technology Labs•  October 2018 - November 2018

• Build a home page website using the latest web technology such as HTML5, CSS3, and JavaScript. • Collaborate with other non-programmers and marketing team to get customers to attract to our website.

Software Developer Intern

White Code Labs•  September 2017 - December 2017

• Programming C# .NET Projects and Apps for clients’ needed expectations • Manage and follow-up on digital marketing campaigns • Assist in identifying potential business opportunities • Monitoring clients and reports for software products • Perform software testing in case of debugging and errors • Assist and self-reliant in performing tasks and learning new soft skills on the job. • Using the latest software tools such as Docker and Visual Studios 2016 to maintain containers to clients and compile unique software.