Trust Ayeni

freelance contract customer support agent of Irorun

Lendsqr•  August 2022 - August 2022

Exceeded all customer service requirements by providing excellent customer service, data input, and order processing for many clients. Updated the company's data base with new customer information and managed the accurate and prompt data retrieval of current customers. When receiving credit card or checking information, confidentiality was maintained while correctly processing user details.

Data analyst intern

eProcess Consulting Limited•  March 2020 - September 2020

Created and ran SQL queries to assist in identifying and resolving any data abnormalities. Created and documented novel reporting, modeling, and analytical tools that help the supply chain manage equipment inventory and availability more effectively Automated supply planning procedures Integrated of tools into the procedures for planning and managing the supply of equipment, including user training Worked with the marketing and e-commerce departments to evaluate data and offer analysis, suggestions, and insights. Collected specifications from our client Published, confirmed, and shared requirements Took part in requirements gathering workshops for complicated and significant technology projects to obtain the necessary business needs and wishes

Udacity

Data Processing, Nanodegree•  May 2022 - September 2022

Data tells a story. Decisions are shaped by data. Data is the business's brain. Employers now have an overwhelming demand for teams that can sift through data, make sense of it, and use it to improve customer experience, sales enablement, and strategic decision-making. I have learned to read data trends, to be able to boost productivity and improve a company's performance as a Data Analyst. The program has also advanced my programming abilities to work with complex datasets, and then apply these skills for data modification, analysis, and exploration. The ALX Data Analyst Programme, in collaboration with Udacity, is one of the fully-funded scholarship programs dedicated to training African youth, with the goal of driving job possibilities throughout Africa.

Udacity

Computer Programming, Vendor/Product Certification, Nanodegree•  September 2020 - March 2021

I learned how to evaluate the financial value of an AI product at Udacity by being familiar with and fluent in popular AI topics. I've also learned how to scope and construct a data collection, train a model, and assess the model's commercial effect. Finally, I learned how to focus on scalability, possible biases, and compliance to assure a product's success. I've looked at case studies and examples along the route to assist me focus on how to establish metrics to assess the business value of a proposed product.