Toluwalope Ayo-Ajala

Online Account Executive

Bloomsbury UK•  January 2024 - Present

Managed online sales operations for key online and digital accounts such as Amazon and Google, driving updates and communications for sales performance. Maintained strong communication with accounts, regularly pitching revenue enhancing promotions and highlighting key products within the current and upcoming financial periods. Selected and pitched products for retail promotions, establishing expertise in divisional products. Represented online sales at divisional meetings, managed sales spikes, and developed revenue maximising strategies. Managed sales spikes from marketing and publicity activity and subsequent stock management alongside key stakeholders.

Non-Trade Sales Assistant

Penguin Random House UK•  January 2024 - January 2024

Managed a range of accounts including author, event, and restaurant accounts at Penguin Random House UK such as Ottolenghi, Jamie Oliver and Jeremy Clarkson. Conducted brand and market research to identify new sales opportunities and developed sales pitches for these. Presented sales figures to division and collaborated with various PRH divisions and Publishing Houses. Promoted within a year of joining the organisation, as always willing to take on additional roles & responsibilities to promote achieving organisational goals. Management of Subscription Gift account sales to magazines such as BBC Good Food, Radio Times and Olive. Managed the Team sales database to ensure data was correct and reliable. Regularly managed both internal and external stakeholder relationships.

Customer Services Advisor

Penguin Random House UK•  January 2024 - January 2024

Facilitated seamless order processing and communication with domestic and international customers at Penguin Random House UK. Resolved client inquiries promptly, delivering customer-focused solutions. Managed crucial operational streamlines. Contributed to the development of critical internal documents, enhancing organisational effectiveness.

Key Accounts Assistant

Hachette UK•  January 2024 - January 2024

Conducted monthly forecasting for key accounts and prepared data for analysis of Market and Key Account performance. Represented the divisional sales team in external and internal meetings with key stakeholders, utilising Office suite tools such as Excel, Power BI and Powerpoint to create sell-in material and analyse and present supporting data. Liased with the Commercial team to create Sales dashboards. Managed key admin processes and databases across three major company divisions. Regularly conducted data analysis for key stakeholder meetings, having direct impact on sell-in and increasing revenue. Developed and implemented new processes to enhance stakeholder engagement and operational efficiency across all company divisions.