Tharuki Gamagedara

Medical Receptionist

Hope Medical Practice•  November 2023 - Present•  Blacktown, NSW

Analysed social interaction of 30+ patients, screening patients detail forms. Employed interpersonal skills to communicate with patients, determining relevant nature of care. Executed proficient cash handling operations, seamlessly processing an average of 2-3 EFTPOS transactions daily, while recording all transactions. Conducted timely inspections of medical equipment and rooms, completing assessments within 10-20 minutes. Maintained inventory levels by promptly stocking products, finishing tasks within 5-8 minutes on average. Conducted 20 client calls on daily basis, conveying with customers on credit card eligibility; assessed documentation of 100+ applicants with team of 2, processing 60+ credit cards within one month. Identified and addressed inventory discrepancies, taking initiative to restock products and rearrange inventory layouts.