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Data Analyst
iNeuron.ai•  May 2023 - July 2023•  Bengaluru, India
Drove business growth by prioritizing customer feedback and implementing data-driven changes reduced customer churn rate by 20% and increased customer satisfaction scores by 15% through targeted improvements. Analyzed customer data and market trends to inform targeted marketing and product strategies, resulting in 13% increase in sales revenue within six months. Cleaned and transformed raw data using excel and python scripts, resulting in 13% reduction in data errors and improved data accuracy. Collaborated with cross-functional team to define key performance indicators and created automated reports reducing manual data processing time by 50%.
Education
Guru Nanak Institute of Technology
Bachelor of Engineering in Civil•  February 2013 - November 2019•  GPA: 6.59