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Work Experience
Software Engineer
The Home Depot•  July 2020 - Present
• Developed IVR’s automated Pricing and Availability Microservice using Java 8, Spring Boot, DialogFlow Speech recognition to predict the intent of customer support calls and deployed on Google Cloud reducing 2 million calls/year • Designed a TDD approach to enhance IVR’s automated Store Microservice by adding Holiday greetings feature and store related information to the customers by using Cucumber, Wiremock, Spring Boot Microservices and Java
Software Engineer
Jpmorgan Chase•  July 2016 - May 2019
• Designed and created dashboards in ReactJS by integrating applications with a MySQL database, revamping legacy code using Spring Boot microservices and optimizing queries; improved service availability and reduced incidents by 60% • Drafted key project requirements, documented product development timelines and resource requirements in JIRA by coordinating with various clients, product owners, and quality assurance teams • Executed end-to-end agile software product life cycle using Java 8, RESTful APIs, AngularJS and High Charts; improving customer satisfaction by 25% and supporting the release of the application with zero production issues reported • Mentored and tracked professional development; conducted technical training programs for a team of 3 analysts • Architected and configured a DevOps CI/CD pipeline using Maven, Git, Jenkins to enable rapid validation of regression test suite and automated all code deployments reducing setup time by 60% • Awarded as the best performer amongst 90 employees for 2 consecutive years
Education
Indiana University at Bloomington
Computer Information Systems, MS•  May 2019 - May 2020
GPA: 3.75/4.00
RVCE, Bangalore (RV College Of Engineering)
Computer Science, BS•  August 2012 - May 2016
GPA: 3.95/4.00
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