Sweta Kashyaap

Database Analyst

DAYIN DAYOUT TECH Pvt Ltd•  April 2022 - Present•  Noida, India

Responsible for analyzing & strategizing analytics through data driven decisions. Engaged with clients and functional experts to understand data and business requirements. Generated interactive visualizations using Power BI. Developed customer segmentation strategies using SQL & Excel.

Tech Support Engineer

DAYIN DAYOUT TECH Pvt Ltd•  September 2019 - April 2022•  Noida, India

Provided technical support for software, hardware, and networking issues. Used monitoring tools to identify and address performance issues. Installed patches, updates, and new software versions.

Help Desk Technician

DAYIN DAYOUT TECH Pvt Ltd•  September 2018 - April 2019•  Noida, India

Served as the first point of contact for technical assistance. Troubleshot hardware/software issues and provided basic IT support. Offered guidance and training on new systems and applications.

Technical Recruiter

SEATECH SOLUTION LLC•  February 2014 - December 2015

Collaborated with hiring managers to set technical requirements. Identified and recruited candidates for technology positions. Conducted training for new employees in the Tech Support division.