Badges
Certifications
Work Experience
Senior Manager
capgemini•  February 2011 - Present
- Built a holistic view of the regional expertise - Gathered and enhanced success stories across accounts in the region - Tailored a path for training internal talent pool to have them read to deploy which helps in rotation of skilled resources - Reduction of manual intervention on production system by 95% - Automated resolution of system alerts by 75% - Reduction of system alerts by 60% - Train application users to reduce support queries
IT Analyst
Tata Consultancy Services•  June 2010 - February 2011
- Was able to pick up the application in short span of time - Received accolades from client and the manager on resolution and analytical approach
Senior Software Engineer
Infosys•  May 2005 - June 2010
- Smooth handling of shifts - Able to transition and scale to new application - Played a vital role in reduction of support effort by 40% which helped during the consolidation of application teams. - Received Spot awards for commitment towards work
Education
Symbiosis International University
Information Technology, M.Sc•  June 2006 - October 2009
M.Sc (I.T) Symbiosis International University 2009 70.65%
Canara College
Computer Science, BCA•  June 2002 - May 2005
B.C.A Canara College, Mangalore University 2005 84.96%
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Skills
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