Shephalika Shekhar

Software Engineer

Tata Consultancy Services Ltd•  September 2014 - June 2017

• Data-driven predictive modeling: Collected CPU, memory and other statistics for servers from server logs and predicted server outage 2 days in advance using ensemble classifiers with highest accuracy achieved of 51%. Performed entire analytics cycle from data extraction, processing and prediction. • Data-driven monitoring dashboards: Created and maintained dashboards for critical production servers, databases and applications for monitoring the performance and minimized the outages by 15%. • Data-driven statistical root-cause analysis: Generated statistical reports gathered requirements by communicating with clients and proposed process improvements, resolved severity issues, participated in the root-cause analysis of recurring issues. • Data-center and IT infrastructure workflow administration: IBM Cloud Linux servers and infrastructure administration; L2 and L3 Level tasks in AIX/Linux server build and maintenance, AIX and Linux OS scripting.