Souvik Mukherjee
@souvikmukherje15
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Work Experience
SENIOR WEB AUDITOR
Amazon India•  June 2020 - Present•  India
Leading a team of 22 associates working towards improving the ML model for image based non-compliant product identification. Quality Audits, Compliance Auditing, Projects for productivity Improvement.
TEAM LEADER OPERATIONS
Zomato Media Private Limited•  July 2016 - May 2020•  India
Managing a team of 80, dealing with Account Management and Sales of 30,000+ accounts. Sales Management, Quality Monitoring and Analysis, Logistics Management.
SENIOR ASSOCIATE - ORDER PROCESSING
GROFERS INDIA PVT LIMITED•  May 2015 - June 2016•  India
Coordinating with logistics, merchants, and customers for smooth execution of each order. Handling customer complaints and feedback.
Education
West Bengal University of Technology
B-Tech in E.E•  January 2011 - January 2015
St. Augustine’s Day School, Shyamnager
XII(ISC)•  January 2009 - January 2011
St. Augustine’s Day School, Shyamnager
X(ICSE)•  January 2007 - January 2009
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