Namrata Singh

AI/ML Engineer

ffreedom app•  February 2024 - Present•  Bangalore, Karnataka

Developed an advanced search engine for the ffreedom app, improving performance by 80% through the integration of semantic search and handling transliterated keywords. Designed and implemented a Sales call analysis system using LLMs and GCP, providing insights into customer behavior, sales agent communication, detecting false promises by agent, and course preferences. Automated the extraction of audio from videos, utilizing the Google Speech-to-Text API for transcription with Google Cloud Storage. Updated and managed transcription data in the MySQL production server, ensuring seamless integration and data accuracy.

Data Analyst Intern

Reliance Industries Limited•  June 2023 - August 2023•  Shahdol, MadhyaPradesh

Developed a predictive model that increased sales forecasting accuracy by 20 percent, resulting in optimized inventory management. Implemented an automated data cleansing process, reducing data errors by 35 percent and improving data accuracy. Proficiently utilized MS-Access and SQL for robust database management.