Sivaprakash Basker

Technical Solutions Engineer - 2

Google•  May 2022 - Present

Currently just learning about GOOGLE Cloud PLATFORM and got the PCA and ACE certifications.

Software Development Engineer in Test

Amazon.com•  August 2021 - January 2022

Developing GUI based Test Case Automation and Jira Creation Tools for Fire TV Third party App Certification team. Managing AWS user accounts and hosting services for the Fire TV QA Team. Managing dashboards and report generators for Fire TV QA services.

Software Support Engineer II

Amazon.com•  April 2019 - August 2021

1 ). Managing Feature Integrations and Technical Communications with Third-Party App Partners ( Netflix, Fox, Crackle, STARZ and HBO ). 2 ). Subject Matter Expert for In-App Purchases and Alexa Voice Process Integrations. 3 ). Developed automation scripts using burn framework and Python and also created log parsing utility using JavaScript which reduced the process time taken for processing the issues by more than 30 percent. 4 ). Working with internal teams using JIRA, Confluence, Sim ticketing.

Member Technical Staff

Zoho•  June 2018 - April 2019

1 ). Developed more than 30 API in Rest for fetching customer details and tracking the customer behaviour on Sales IQ live chat application for customer support. 2 ). Performed Database Migration, Cache Modification on the Revamp process to create the Version 2 of Sales IQ. 3 ). Fixed more than 100 customer bugs while working as part of Bug Fixing Sprints. 4 ). Developed UI for both customer and support executive window with Java and JavaScript.

Networking Software Developer intern

Aricent•  December 2017 - May 2018

1 ). Worked as part of feature development team to create Post Office Protocol with C and C++. 2 ). Used COVERITY Tool to identify more than 40 issues which may impact performance and fixed them and which improved the packet transfer performance by 2 to 3 percent in the overall system which is a combined suite of several protocols.