Smruti Singh

Associate Implementation Engineer

ARCON Tech Solutions•  June 2022 - June 2024•  Mumbai, India

Implemented and maintained PAM solutions, including Multi-Factor Authentication, Access Manager, Password Vault, and Session Monitoring, improving security for multiple clients. Integrated various network devices with PAM products, enhancing overall system security. Deployed and maintained High Availability and Disaster Recovery servers, achieving 99.9% uptime for critical systems. Diagnosed and resolved complex issues, developed and executed SQL queries for product upgrades and bug identification, leveraged SQL for reports and data migration, collaborated with cross-functional teams using Agile principles, provided on-site and remote technical support, instituted a data warehousing solution, applied Scrum methodologies, and managed tickets in JIRA.

Project Intern

The Intern Academy•  October 2021 - November 2021•  Mumbai, India

Orchestrated a Python-based automation framework, slashing manual tasks by 75% and amplifying operational efficiency. Engineered a robust and reusable automation framework using Python, enabling the elimination of repetitive manual tasks and saving an average of 8 hours per week. Led end-to-end development of Automatic Message Sender project, interfacing Python with email/SMS APIs.