Manoj Singh

Application Specialist

Birchstreet Systems•  July 2019 - December 2020

• Providing the solutions over P2P Procurement cloud based application and services. • Work independently on projects and ensuring the SLAs. • Escalate any outstanding issue to the Team Leaders on timely manner. • Data analysis and visualization provided by customer. • Root cause analysis with in UI and Database (PLSQL). • Cooperate diligently with IT Team to plan, design and develop smart solutions. • Creating EDM/CR for the bug fix tracking and Agile Project Management(Jira). • Reporting and Analytics, Conducting Trainings. • Handling Premium clients over Phone and Emails. • Analyzed data systems and presented weekly reports to management. • Improved reliability of supply chain S/w, systems, database and order processing. • Integrated new technologies to meet area requirements.

Software Engineer

Pitney Bowes•  August 2016 - January 2017

• Perform general office duties , SDLC tasks . • Maintenance of Portfolio Engine. • Prepare quarterly confidential Finance reports(SSRS) for Managers. • Helping the resources to fill their timesheet. • Worked on different tools and integrate with NEXUS repositories. • Writing Complex queries in SQL(T-sql ). • Worked on .Net web framework (C#, ADO.Net, ASP.Net).