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Sibi Raj

India

@sibiraj716

My Resume

Sibi Raj Data.pdf

Badges

Python
Days of Code
Sql

Certifications

Certificate: SQL (Basic)

skill

Work Experience

  • Senior Travel Customer Representative

    BCD Travel•  June 2022 - Present•  Bangalore

    Handled customer service tasks including fare quotes, reissues, refunds, and new bookings. Created automation reports using VBA script to streamline processes. Managed ticketing and customer service tasks, providing data-driven insights for process improvements. Trained and mentored new hires.

  • Senior Associate

    WNS Global Services•  March 2019 - June 2022•  Pune

    Managed fare filing data for Delta Airlines and code-share partners. Created, uploaded, and updated fare structures and rules. Conducted quality checks and data validation for fare structures. Trained new team members.

  • Associate

    Sutherland Global Services•  February 2018 - October 2018•  Chennai

    Managed fare filing data for Qatar Airways. Developed and implemented fare structures and restriction.

Education

  • IIT Madras

    Data Science, Bachelor’s degree in data science and Programming (BS)•  Present

  • St. Thomas

    Biology-Maths, Higher Secondary Certificate (HSC)•  January 2016 - December 2016•  Percentage: 89

Links

Skills

MS Office
Power BI
Tableau
Power Automate
SQL
Python
VBA
Data Structure
Python(Advanced)