Shubhra Rana
@shubhra199017
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Work Experience
Senior Software Engineer
Dell•  January 2022 - July 2024•  Bengaluru
Led Windows Server issue management as Dell POC with Microsoft for key projects, resolving 60-70% issues on time, enhancing process efficiency. Efficient adoption of advanced issue management tools (JIRA) to enhance project workflows. Fostered cross-functional partnerships to tackle complex challenges, enhancing team problem-solving capabilities. Mentored junior engineers in coding best practices (PowerShell), facilitating knowledge sharing sessions to elevate team performance.
Software Engineer
Dell•  July 2014 - December 2021•  Bengaluru
Conceptualized and implemented innovative test strategies, uncovering critical defects and substantially enhancing software reliability and user experience for multiple Windows Server releases. Handled the media creation framework used to ship multilingual Windows Server OS DVDs to customers. Optimized the framework to run in 40% less time. Worked with Microsoft on the in development testing of the security updates to ensure optimal release cadence.
Education
National Institute of Technology, Surathkal
Master of Technology (by Research) in Information Security•  June 2012 - July 2014•  CGPA: 8.79
Amrita Vishwa Vidyapeetham University
Bachelor of Technology in Computer Science•  June 2008 - July 2012•  CGPA: 8.7
