shrikant Nalkande

System Engineer

Infosys Ltd.•  September 2021 - Present•  Pune, India

3 year’s experience as a System Engineer in Infosys Limited India. Experience in handling Automation, manual testing, Application workflows, operation and order flow management in Telecom domain. Have rich background in ITIL processes and good at troubleshooting problems and have a good approach to solving them. Well versed with database concepts and experience in using SQL statements. Monitoring network performance and ensuring it's maximum availability and reliability employing oversight with respect to network security for timely situational incidents analysis and remediations. Handling exceptions created in order processing and analyzing issues and finding RCA. Experienced in Analysis and notice trends in error inflow and finding Root cause. Expertise in Bug Reporting, Tracking and Documentation and creating automation for repetitive task.