Shivraj Joshi

Process Analyst

Amazon Inc.•  December 2021 - Present•  Bengaluru

Spearheaded the enhancement of pricing analytics operations, ensuring accuracy through rigorous audits and process refinement. Conducted comprehensive market analysis, including trend identification, competitive landscape assessment, and key player evaluation, resulting in informed decision-making. Assisted in crafting simplified Standard Operating Procedures (SOPs) for both complex and routine mapping process, streamlining operations. Generated reports and conducted data analysis to track Service Level Agreement (SLA) adherence and identify area for optimization. Providing comprehensive training programs for new hires, resulting in 30% reduction in onboarding time and improved team productivity. Led in-depth competitor analysis, contributing to process improvements with a remarkable 91% efficiency gain.