Dwarapogu Shiva Kumar
@shivakumardwara1
Data Analyst | SQL | Python | Tableau | Power BI | Machine learning | Excel
My Resume
Badges
Certifications
Work Experience
Senior Associate
Optum•  March 2020 - Present
• Increased processing efficiency from 90% to 97% in 2 months. • Reduced processing times by 20%, in 3 months, to help customers receive payments faster. • Reduced backlog by 30% in 3 months, increasing customer satisfaction levels. • Increased claims resolution rate from 85% to 95% in 9 months. • Reduced outstanding claims by 25% in 3 months, saving $50K in potential losses
Education
IIIT, Bangalore (International Institute of Information Technology)
Data Science, Executive Post graduation•  February 2023 - March 2024
Currently upskilling myself with data analytics program. I have acquired python, SQL, Tableau power BI and more skills in this course and built some projects on top of it.
Auroras Scientific Technological and Research Academy, Ranga Reddy
Finance, MBA•  May 2015 - May 2017
