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Work Experience
Senior Analyst and Software Engineer
capgemini• December 2017 - Present
Converted data into actionable insights by detecting false alert and analyzing savior server issue, that reduced alerts count by 20% last year. Led team of 4 engineers per shift by prioritizing tasks and assigning duties. Maintained regular contact with clients and identified opportunities to deliver added value to client relationships. Followed quality standards and procedures to minimize errors and maximize customer satisfaction. Successfully coordinate on Production patching on the month January, March, April, May 2020. Closely worked with automation team to automate 10% of alert and 50% of reporting efforts in year 2019.
Education
Shivaji University
Computer Science, BE• June 2013 - May 2017
Percentage - 74.19% Average of 8 semester
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