Abhishek Narayanan

Data Quality Executive

Bare International•  September 2021 - Present

• Responsible for reporting, analyzing, and providing intuitive recommendations to management on key performance metrics. • Developed models to perform data integrity checks, data mining, exploratory analysis, feature engineering, and visualization using Python. • Performed quality checks on mystery shopper reports, essentially data cleaning to further extract valuable information. • Increased the usability and accessibility of data using data visualization techniques for the service and sales department.

Service Engineer

Dyson Technologies•  July 2019 - August 2021

• Assisted and guided owners on machine (vacuum cleaners and air purifiers) usage. • Delivered consistent Net Promoter Score of +90%. Turnaround time for problem resolution was more than 90% within 3 days. • Created training modules and presentations for incoming service associates. • Developed interactive and creative visuals using Tableau which provided valuable business insights on Customer Feedback and Product Orders data. • Performed statistical analysis and applied machine learning techniques to the past orders data to reduce back-orders and improve company performance.