sharath dp

Lead Business Analyst

Synthesis Systems India Private Limited•  February 2023 - Present•  Bengaluru, Karnataka

Involved in end-to-end and pre-post sales project phases, including business and technical requirement gathering, LLD/FSD/ISD sign-off, product implementation, UAT sign-off, Go-Live, stability achievement, and support handover.

Technical Lead

Subex Ltd•  February 2021 - January 2023•  Bengaluru, Karnataka

Crafted perfectly balanced Pre-production/Production/Devst environments, including the installation of prerequisite tools, meeting all benchmarks, and obtaining necessary security clearances prior to product deployment.

Senior Engineer Implementations and L3 Operations

Pelatro Solutions Pvt. Ltd•  June 2018 - January 2021•  Bengaluru, Karnataka

Successful B2B complex products installations with a detailed understanding of customer needs and futuristic decisions to avoid run-time issues, map-gap analysis meeting all security standards.

Technical Support Analyst I

CSG Systems International•  March 2018 - June 2018•  Bengaluru, Karnataka

Managed operational activities, keeping an eye on all backend processes that are at best working state and system readiness for month-end bill cycles.

Application Life cycle Support, Billing, Payments & CRM

Tech Mahindra Ltd•  August 2015 - March 2018•  Bengaluru, Karnataka

Served as an Application support engineer in telecom billing and payments platform for British telecommunications in collaboration with other internal teams and was responsible for solving a wide variety of application issues.