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Work Experience
Business Analyst
Acord Solutions Group•  June 2021 - November 2022
• Supported several transactions management, data pipelining and data transformation products in an agile environment allowing trading partners in the US and London markets to exchange or map data • Developed Jira epics and stories to communicate priority functional or non-functional enhancements and ensure each user story aligns with product vision • Consulted tech teams helping them to develop business process flows, understand technical limitations, and propose alternatives for hassle free implementation and deployment • Performed the role of proxy scrum master to run standups, conduct retrospectives, plan future sprints, clean sprint backlogs and administer scrum board • Designed and implemented SQL queries to generate billing reports on an ad-hoc basis • Established Key Performance Indicators (KPIs) and Object and Key Results (OKRs) for the product team and ensured its alignment with the senior leadership defined product scope • Created business process models and conducted gap analysis to optimize business workflows • Conducted A/B experiments on landing pages, advanced search options to enhance customer experience
Business Analyst Intern
Acord Solutions Group•  January 2021 - May 2021
• Analyzed data mapping templates and collaborated with technical teams to accurately identify source data and map it to the templates • Signed off user requirements by conducting regression or smoke testing to ensure the Definition of Done • Published various end-user document assets like user manuals, release notes and other guideline articles
Manager, Agriculture
International Reinsurance & Insurance Consultancy & Broking Service•  May 2017 - June 2019
• Resolved account queries and monitored reconciliation of premium and claims amounting to $300 million annually • Supported the financial operations and analytics wing of the broking firm to deliver the highest standards of service possible to the clients with TAT of 3 days. • Negotiated and oversaw contracts for zero quality defects and developed an in-house version control system to streamline the process saving man-hours worth $25000 Y-o-Y • Supported weather-analytics team to create drought analysis and visualizations using 100 years of data in R assisting clients to take underwriting decisions • Liaised with the broking team to develop a renewal strategy for agriculture insurance carriers
Education
University of Texas at Dallas, Richardson
Information Technology & Management, MS•  August 2019 - May 2021
National Insurance Academy, Pune
Post Graduate Diploma in Management, MS•  June 2015 - April 2017
University of Mumbai
Information Technology, BE•  August 2011 - May 2015
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