Badges
Certifications
Work Experience
SVP - Head of CRM Solutions
Avanza Solutions• January 2021 - Present• Karāchi, Sindh, Pakistan
Leading Product Development and Implementation teams, managing budget and P&L, assisting presales, addressing customer escalations, providing strategic vision, and driving innovation.
Head of Post Implementation Team - APA Region
Avanza Solutions• January 2019 - August 2021• Pakistan
Providing Post Implementation Services for various Avanza Products.
VP - Head of Post Implementation Services
Avanza Solutions• January 2017 - December 2018• Karachi, Pakistan
Development and post implementation support of CRM and Internet Banking Products.
Senior Development Manager
Avanza Solutions• April 2014 - December 2016• Pakistan
Managing Post Implementation Team of CRM and Internet Banking Products.
Technical Consultant
TRANDTS• October 2013 - April 2014• Karachi, Pakistan
Technical Architect improving software development and quality process, team player, and conducted trainings.
VP - Head Technology Operations & QA
United Bank Limited• September 2012 - September 2013• Pakistan
Managed QA, MIS, PMO, and Support teams, deployed various channels for UBL Omni Platform, and led technology department budgeting.
AVP - Project Manager
Prime Human Resource Services (Pvt) Ltd.• June 2009 - September 2012• Karachi, Pakistan
Project Manager for UBL Omni Platform through PHRS, deployed core agent, SMS, and IVR channels.
Principle Software Engineer
Avanza Solutions• June 2007 - April 2009• Karāchi, Sindh, Pakistan
Led teams developing and deploying solutions for banking clients in Saudi Arabia and UAE.
Technical Lead
Itim Systems Pvt. Ltd• March 2001 - June 2007
Led software engineering and testing teams for various projects.
Visiting Faculty Member
Institute of Business Management• October 2003 - January 2004• Karachi, Pakistan
Taught Programming Language course using Visual C++.
Senior Software Engineer
Pivotal Black• May 1999 - February 2001• Pakistan
Developed GL Systems and live rate website.
Internee
BASF Pharma Knoll• September 1998 - December 1998• Karachi, Pakistan
Developed Inventory Control System using Oracle Developer 2000.
Education
Karachi University
MCS• January 1997 - January 1999
Petroman
DAE• January 1991 - January 1993