santhosh kumar

Associate Analyst

MetrixLab•  September 2019 - August 2022

• Turning a questionnaire document into an online survey using programming tools. • Handling projects independently and delivering error-free output. • Performing quality control checks to ensure error-free programming. • Testing survey programs to ensure that they are error-free and meet client expectations. • Working with the client services team to ensure that client expectations are met and exceeded. • Troubleshooting and resolving issues with programmed surveys while they are in the field. • Reviewing collected data for outliers, skip logic issues, or inconsistencies • Working with the QA team to improve the quality of the surveys. • Managing timelines and providing insights during project KO calls