SANTHOSH S

Software Engineer

Tata Consultancy Services Ltd•  May 2022 - December 2023•  Hybrid

● Addressed client's SAP Order to Cash (OTC) cycle problems and some ABAP requirements. ● Worked on incidents related to master data, condition master, pricing elements, output issues, rebate issues, interfacing issues and general OTC problems. ● Worked on WRICEF objects such as Report creation, IDOC structuring, helped data uploads using BDC and LSMW techniques and Smartforms creations. ● Worked with interfaces and monitoring the background running job failures. ● Worked with IDOC structuring and IDOC related issues. ● Solved high priority problem incidents in very short time span. ● Supported client's incidents on SAP ECC version.

Software Engineer

Infosys Ltd•  February 2022 - April 2022

Worked on support project as SAP OTC (Order to Cash) Consultant. Supported on client's priority incidents by solving them promptly. Worked extensively on pricing procedure configuration and customer hierarchy setup configuration.

Software Engineer

capgemini•  September 2018 - February 2022

● Provided production support and solving end-user problems on OTC for three different businesses. ● Analyzed the problem to provide solutions to the user generated error and incidents. ● Responsible for support of multiple locations. ● Worked with change requests on configurations such as new route determination, item category determination, plant determination etc… ● Supported numerous issues in the area of sales order, inbound delivery, outbound delivery, billing and shipment documents. ● Identify gaps, issues and work around solutions. ● Expertise in IDOC process. ● Associated with cross module like EWM, MM, FI teams and worked on delivery and accounting related issues. ● Associated and worked on third-party interface software such as Salesforce. ● Worked with user for various process like function support, tested in quality server and provided the solution. ● Worked with end to end implementation team by getting configurations requirement and assigning it on to the test environment. ● Understood the requirement of business and testing the same which implemented by the team on testing environment. ● Prepared presentation on the tested configurations and filing up for the business user's analysis.

Software Engineer

Axis Bank Ltd.,•  February 2018 - May 2018

Worked with CRM and sales applications.

Arunai Engineering College

Electrical Engineering, BE•  June 2011 - April 2015

ISTE - Best student of the year 2015 - Tamil Nadu & Pondicherry