Samuel Kosasih
@samadrianko
CS Major @ UMD | Looking for SWE Internships
Badges
Certifications
Work Experience
Assistant Lead
Terrapin Tech•  November 2021 - Present
• Assist students, teachers, and faculty at the University of Maryland in troubleshooting various software issues and coherently walk through the solutions to solve their problems and concerns. • Maintained and collaborated on a seamless flow of communication between co‑workers through ServiceNow to uphold our sterling customer services. • Processed numerous special orders requested by various university departments and account for new and existing inventory through diligence and attention to detail. • Promoted to Assistant Lead within a semester, adding the responsibility of guiding new hires with various troubleshooting procedures. • Skills: Apple GSX, ServiceNow, Lightspeed POS, Leadership, Teamwork, Communication, Troubleshooting, Customer Service.
Education
University of Maryland at College Park, College Park
Computer Science, BS•  August 2021 - Present
Relevant Courses: Object Oriented Programming II, Introduction to Computer Systems, Discrete Structures, Organization of Programming Languages
Edmonds College
Computer Science, A.Sc•  September 2019 - June 2021
Relevant Courses: Introduction to Computer Science, Object‑Oriented Programming I‑III, Calculus I‑III, Linear Algebra
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