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Work Experience
Data Management Consultant
Inform GmbH•  June 2023 - November 2023
Full-Stack Web Ddeveloper
M-Team at Grafit Holding•  April 2017 - July 2019
• Design and maintenance of the website using authoring or scripting languages. • Identify and fix back-end and front-end issues uncovered through testing or customer feedback. • Analysis, performance optimization, security review and improvement of SQL parts of the code.
IT Reporting and Data Analyse Senior Specialist
Vodafone Turkey•  September 2010 - September 2016
• Manipulate data, review data quality, troubleshoot data issues and clean data for proper analysis and reporting requirements. • Responsible for requirements analysis, design, and implementation of ETL processes to ensure continued availability of reports and dashboards. • Design and build BI dashboards or reports using business intelligence tools. • Build business critical reporting structures: Billing cycle analysis, KPIS for project execution, weekly report for technology departments. • Creation of OLA/SLA reporting structures: Capacity, performance, availability.
Core Network & VAS Quality Specialist
Vodafone Turkey•  July 2005 - September 2010
• Performance and alarm monitoring of GSM/UMTS Core Network and VAS systems. Analysis and reporting of unexpected changes in KPIs. • Analysis of customer complaints and problem resolution. Open, track, close and escalate trouble ticket for issues. • Preparation of regular and ad-hoc reports and presentations for top management. • Development of reporting and monitoring systems. • Creation of KPIs for the Vodafone Group.
Sales Engineer
Teknosistem AS•  September 2002 - July 2005
Education
Comrat State University
Law, Master of Law•  October 2016 - February 2019
Topic: Legal Aspects of European Neighborhood Policy and Good Governance Thesis: Criminal Justice in Cyberspace: EU Example
Erciyes University
Electronics Engineering, BS•  October 1993 - July 1997
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