Ryan Ginstrom

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Work Experience

Engineering Manager
Mercari• August 2021 - Present• Tokyo, Japan
- Spearheaded the integration of ML in search, significantly improving user experience and KPIs - Led AI/LLM team to successfully launch first major production feature utilizing LLM technology
Senior Software Engineer
LivePerson• October 2019 - March 2021• Seattle, Washington
- Developed high-volume ML system using Kafka, Hadoop, Kotlin, and ElasticSearch - Implemented automated model training and deployment system, enhancing efficiency
Engineering Manager
Conversica• December 2015 - October 2019• Seattle, Washington
- Architected AI system for conversation control using ML models - Established continuous build/deployment/integration system for ML models - Designed flexible and configurable processing pipelines for ML models - Roughly tripled company revenues with new ML system
Senior Software Engineer
Lending Robot• February 2015 - December 2015• Seattle, Washington
- Secondary market loan platform (python/django) - ML ops for machine learning loan ranking model - Automated loan investment algorithm
Software Engineer
Gathered Table• December 2013 - December 2014• Seattle, Washington
- Website backend (python/django) - Menu creation algorithm using linear programming - Grocery list and recipe generation algorithms (python)
Software Engineer
Nintendo of Amercia• March 2011 - November 2013• Redmond, Washington
- Back office productivity tools - Game developer support - Support finops and online shop
Software Engineer
Consultant• June 1999 - March 2011• Okinawa, Japan
- Text processing focused on Japanese NLP - Desktop productivity software (c++, python) - Web development (php, python)